At KeenCare’s, we are committed to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when you visit our website or engage with our services.
Information We Collect
We collect various types of information to enhance your experience and improve our services:
Personal Information: When you place an order, create an account, or contact us, we may collect personal details such as your name, email address, phone number, delivery address, and payment information.
Automatically Collected Data: As you browse our website, we may automatically gather certain information, including your IP address, browser type, device information, and browsing behavior. This is collected through cookies and similar tracking technologies.
Communication Records: If you interact with us through email, phone, or other communication channels, we may store your messages and any information you provide.
How We Use Your Information
We use the information we collect for the following purposes:
Order Fulfillment: To process and complete your orders, including product delivery, order tracking, and customer support.
Service Improvement: To continually improve our website and services by analyzing user behavior, preferences, and feedback.
Marketing and Communication: To send you updates regarding your orders, promotional offers, newsletters (with your consent), or important information about policy changes.
Legal Compliance: To meet legal obligations, resolve disputes, or enforce our agreements and policies.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:
Service Providers: We may share your information with third-party vendors who assist in operating our website, processing payments, and delivering orders. These providers are contractually obligated to maintain the confidentiality of your information and use it solely for the purposes we specify.
Legal Obligations: We may disclose your information in response to legal processes, such as subpoenas or court orders, or to comply with government regulations.
Data Security
We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is entirely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and customize your interaction with our services. Cookies help us understand how users interact with our site and enable us to improve its functionality.
You can choose to disable cookies through your browser settings, although this may limit some features of the website.
Your Rights and Choices
You have the right to:
Access and Update Your Information: You may access and update your personal details by logging into your account or contacting us directly.
Opt-Out of Marketing Communications: You may opt out of receiving promotional emails or newsletters by following the unsubscribe instructions in the emails or contacting us.
Request Data Deletion: You may request the deletion of your personal information from our systems, subject to any legal obligations that require us to retain certain data.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing the privacy policies of any external sites before providing your personal information.
Children’s Privacy
KeenCare’s does not knowingly collect or solicit personal information from individuals under the age of 13. If we learn that we have inadvertently collected such information, we will take prompt steps to delete it. If you believe we may have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Changes will be effective immediately upon posting on this page. We encourage you to periodically review this policy to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us :
